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Outsourcing
Outsourcing is not just 'trendy' in today's IT world. For many businesses that do not have effective IT departments or at least the budget for it, outsourcing is a viable solution. It is basically the formation of an open honest relationship between the client and a qualified partner, with the sole purpose of delivering a service that meets and constantly strives to exceed the client’s expectations. Outsourcing is a practical, reliable and cost effective way to maintain your IT infrastructure, it allows the client to focus their energies on achieving their corporate objectives.
We provide a range of outsource solutions, delivered at the customer's site or managed remotely, including:
Total Outsource
Encompassing the support and maintenance of your entire IT infrastructure.
The growing complexity of IT and the difficulty to find and retain trained IT staff are key elements in the priority given to technical IT outsourcing. More importantly, IT management is not the core business of most enterprises. But however attractive technical IT outsourcing is, it remains a very important decision with many complex aspects.
By marrying experience in business management with technology, SoftWise Technology as an independent IT consultant steps in to ensure success and provide IT outsourcing consulting expertise you can rely on.
Partial Outsource
Some companies feel uncomfortable implementing a full business process outsourcing strategy. Partial IT outsourcing, or IT co-sourcing, may offer a solution, temporary or final. It can provide a first step to a full IT outsourcing service, but first keep the full business process in-house, and delegate some tasks to outsourcing service providers. Whether technical IT outsourcing or IT management outsourcing, a flexible partnership with an external outsourcing firm has proven to be a very efficient and cost effective strategy.
IT co-sourcing is a good formula. A well-balanced equilibrium keeps in-house an important feeling of being in control, but provides many of the advantages offered by the integration of IT outsourcing and consulting solutions.
Approach
By identifying your business requirements and expectations, and understanding your constraints, SOFTWISE TECHNOLOGY defines Target Service Levels, which allow total management and accurate measurement. We strive to constantly deliver against these service levels. We are best placed to provide your complete solution from initial assessment through to implementation and ongoing support and constantly embrace the latest technologies to enhance your company's competitive edge.
Our product line ranges from Intel®/Desktop PC s to Xeon MP based Workstations and Servers, as well as Cluster Servers. SoftWise has built long-term technical relations with the representative offices of major manufacturing companies. We thus maintain a high level of technical support. SoftWise Technology also offers a 3-year limited warranty on Intel Products and On-Site Support for corporations.
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